Learn about the IT team at Syscons
What is the role of the IT team in Syscons?
Milko: Our main goal is to support people. We are the point of contact for day-to-day support and to ensure that everyone can work smoothly and safely. I also take care of the organizational part and vendor relations.
Riccardo: I mainly follow operations: workstations, software, hardware and cloud services. In general, we work to make everything work easily for users: access, mail, security, new entries, and incident management.
Milko: Not forgetting asset management: PCs, phones, and everything else needed to work well.
In recent months you have completed an important transition to Impresoft Group.
Riccardo: This has been one of the most challenging projects we have tackled. We completed the migration to the Impresoft domain, a key step to align with the group's infrastructure and standards.
Milko: A real "digital move," tackled with the goal of ensuring business continuity and making the change as transparent as possible for people.
Riccardo: Today, this path represents a concrete step towards an ever greater integration in Impresoft Group and a more structured collaboration with the other realities of the group.
How has the team evolved over time?
Riccardo: Since 2023 the team has grown a lot, also thanks to the collaboration with the other IT teams in the group.
Milko: We manage about 300 users and, thanks to group synergies, we can share skills and best practices, offering an increasingly robust and aligned service.
From a human perspective, what is it like working at Syscons?
Riccardo: The environment is positive and collaborative: you work with commitment but also with serenity.
Milko: Syscons has an open and horizontal culture, based on confrontation and trust. That really makes a difference.
Riccardo: Even in the most complex situations, the approach is always constructive and solution-oriented.
A significant moment was the move to the new headquarters.
Milko: We directly followed the start-up of the office, taking care of the network, workstations and infrastructure.
Riccardo: A work done together with Formula colleagues, which makes working in these spaces even more meaningful today.
How important is the fellowship in your daily work?
Milko: It is crucial-we work closely together, which makes us faster and more effective.
Riccardo: Being present often helps a lot with communication and collaboration.
Milko: We are a small team, but very close-knit, and this allows us to best support Syscons on its journey within Impresoft Group.
Learn about the IT team at Syscons
What is the role of the IT team in Syscons?
Milko: Our main goal is to support people. We are the point of contact for day-to-day support and to ensure that everyone can work smoothly and safely. I also take care of the organizational part and vendor relations.
Riccardo: I mainly follow operations: workstations, software, hardware and cloud services. In general, we work to make everything work easily for users: access, mail, security, new entries, and incident management.
Milko: Not forgetting asset management: PCs, phones, and everything else needed to work well.
In recent months you have completed an important transition to Impresoft Group.
Riccardo: This has been one of the most challenging projects we have tackled. We completed the migration to the Impresoft domain, a key step to align with the group's infrastructure and standards.
Milko: A real "digital move," tackled with the goal of ensuring business continuity and making the change as transparent as possible for people.
Riccardo: Today, this path represents a concrete step towards an ever greater integration in Impresoft Group and a more structured collaboration with the other realities of the group.
How has the team evolved over time?
Riccardo: Since 2023 the team has grown a lot, also thanks to the collaboration with the other IT teams in the group.
Milko: We manage about 300 users and, thanks to group synergies, we can share skills and best practices, offering an increasingly robust and aligned service.
From a human perspective, what is it like working at Syscons?
Riccardo: The environment is positive and collaborative: you work with commitment but also with serenity.
Milko: Syscons has an open and horizontal culture, based on confrontation and trust. That really makes a difference.
Riccardo: Even in the most complex situations, the approach is always constructive and solution-oriented.
A significant moment was the move to the new headquarters.
Milko: We directly followed the start-up of the office, taking care of the network, workstations and infrastructure.
Riccardo: A work done together with Formula colleagues, which makes working in these spaces even more meaningful today.
How important is the fellowship in your daily work?
Milko: It is crucial-we work closely together, which makes us faster and more effective.
Riccardo: Being present often helps a lot with communication and collaboration.
Milko: We are a small team, but very close-knit, and this allows us to best support Syscons on its journey within Impresoft Group.