What do you do at Impresoft Syscons?

I’m a PMO on the Digital & IoT team, in the Compliance and Reporting division, overseeing digital transformation projects for the luxury sector. My role is cross-functional: I support the coordination of project activities, serve as a liaison between the business and technical teams, and oversee the various project phases, from requirements analysis to testing, all the way through to the go-live phase.

If you had to tell a close friend about the impact your daily work has on the clients you support, what story or achievement would you share?

My work is very rewarding: just the fact that I’m contributing to initiatives in the luxury sector excites me greatly, since it’s the field I studied and have always had a strong interest in. I’d probably tell them about a project I’m currently working on, designed to create a connection between the physical product and its digital dimension.

Behind an experience designed for the end customer lies a highly complex process: we must ensure that content, data, and services from different systems—and sometimes different teams—coexist and are seamlessly integrated into a single solution. This is the main challenge I’m facing: engaging with different entities and getting them to communicate with one another to bring something tangible to life.

What’s a small habit, team tradition, or detail of your office or work routine that you’d never give up?

I’d never give up my morning coffee with the team: it’s part of our routine, and it’s a little moment of togetherness to start the day off on the right foot.

Looking back at who you were when you joined the company and who you are today, what skills (hard and soft) have you gained?

I believe you never stop learning, and looking back, I realize how much I’ve grown since I joined the company. I began my journey at Syscons with a very diverse professional and academic background in management, digital innovation, and the luxury sector.

In terms of hard skills, I’m refining my ability to analyze data, requirements, and processes, learning to understand how different systems and technologies interact with one another. On the soft skills side, I’ve definitely become more independent and confident in interacting with people and professionals from very diverse backgrounds. In addition, I’ve developed a greater ability to manage different priorities and handle unexpected situations—skills I’m learning to apply on a personal level as well.

How long have you been with Syscons, and what is your role?

I joined Syscons almost two years ago, and I currently serve as Team Leader in the SAP EPPM area, reporting to Michele Cannavaro. I coordinate a small team of three people focused on the SAP PS and CO modules. Our broader group consists of six colleagues, divided among related but distinct functional areas, all within the EPPM practice.

Is this your first experience as a Team Leader?

Yes, this is my first truly structured experience as a Team Leader. In the past, I’ve had the opportunity to coordinate junior staff on projects, but never with the ongoing and organizational responsibility I have here at Syscons. Today, I’m responsible for the team’s growth in a broader sense—not just operationally, but also on a personal level.

Is there a non-technical skill you consider essential for your role?

Absolutely! Beyond hard skills, I believe that the ability to listen andshow empathy are essential, especially when working in a team. Managing people also means being open to self-reflection: feedback shouldn’t come only from the top, but also from the bottom up. With my colleagues, I try to create a space for transparent dialogue, where everyone can feel free to share ideas or raise concerns.

What kind of work environment did you find at Syscons?

From day one, I sensed a genuine concern for people—something that isn’t always a given in consulting firms. Here, there’s a real commitment to helping people grow, not just professionally but also personally. It’s a stimulating, dynamic environment where we work hard but without losing sight of the human side.

After joining Impresoft, did you notice any changes?

There haven’t been any major upheavals, but some small changes have been noticeable, especially on the logistical front. The new office, for example, is very nice and modern, even if it’s less convenient for those—like me—who commute from outside Milan. But overall, the transition to Impresoft went smoothly, and Syscons’ identity has remained intact.

A message for anyone thinking about joining Syscons?

Syscons is a company where you have room to grow, learn, and challenge yourself. If you’re looking for an environment where you can be heard, actively contribute, and build a solid career path, then you’re in the right place.